Monday, December 1, 2014

GM: 58 Percent of U.S. Cars in Ignition Recall Are Fixed

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GM has repaired nearly 6 in 10 small cars it recalled for faulty ignitions earlier this year. That's what The Detroit News reported on Nov. 28; GM spokesman Alan Adler confirmed the numbers to Cars.com today.

Related: Survey: Recalls Influence Car Shoppers

Between Feb. 25 and April 9, GM recalled a global total — North America plus a few exports — of 2.59 million cars, mostly 2000s-era Chevrolet Cobalt and Saturn Ion compacts. Of that group, the U.S. accounted for 2.19 million recalled vehicles. But some 230,000 cars in the global figure "are either scrapped or untraceable in terms of a registration standpoint," Adler said. GM has targeted 2.36 million recalled cars globally, with 1.96 million of them here.

Of the 1.96 million U.S. cars slated for the ignition recall, GM dealers had repaired 1.14 million, or 58.1 percent, as of Nov. 24, according to The Detroit News. That leaves roughly 823,000 cars still to be repaired. The newspaper reports that the National Highway Traffic Safety Administration meets regularly with GM to monitor the recall, which is among the most serious of the more than 25 million-plus vehicles the automaker has recalled in 2014. It takes about 90 minutes for dealers to replace the faulty hardware with new ignition cylinders and switches; drivers also receive new keys. Without the fix, the key may inadvertently fall out of the "run" position and turn off the car, which disables important features like airbags and power steering.

How many drivers are bringing their cars into GM's 4,300 dealer service departments? A few more since GM began offering $25 gift cards in early November to owners who have their cars serviced by Jan. 1, Adler said, but he "wouldn't call it huge."

In fact, the rate "has slowed quite a bit overall compared to where it was," he added. "As you get farther into it, it's going to get harder. These are the people who, you know, 99, almost 100 percent of people know about it.

"We have parts, obviously," Adler said. "We've had some people make appointments and they don't show up."

Cars.com photo by Kelsey Mays



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