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While a minor shit storm erupted the other day over the use of a word denoting short-haired women who love women, and, allegedly, certain cars, I did a little of the required soul-searching and self-reflection, and I thought about all the scandals I may have caused in my life, and which I would regret, if the hate mails are an indicator. There were many scandals, and one of the most egregious involved a car. Oddly enough, it involved a car that allegedly is a top choice among men who love men. The scandal, however, involved people who were into dogs, fish, and other animals. And it was about the Volkswagen Jetta.
My work on the Golf is documented here and also here. The full series of advertising lows and automotive high-jinx can be found here. In late 1978, we received briefing materials for a car called Jetta. Actually, at that time, the car had no name, but a number. In the beginning, all briefing documentation were titled "EA," followed by a number. The EA stood for "Entwicklungs-Auftrag" (development assignment,) the number was a running number. There were many gaps between the numbers when they reached us, many development orders never say the light of day. I don't remember what the EA number of the Jetta was. When we were given the documentation, it was handed over with a sneer. The Jetta was not very popular at Volkswagen, even when it existed only on paper. People at Volkswagen and everywhere else were in love with the Golf in 1978. It was a rip-roaring success, so were, to varying extents, the Passat, and the Polo, and the Scirocco. They were all hatches, and everybody at Volkswagen was convinced that from now on, all Volkswagen will be hatches. The Jetta had an odd appendix that should not be there, it had a trunk. The trunk was somehow grafted onto a Golf, like a strap-on to a — let's not go there. To this day, Volkswagen Classic, the arm of Volkswagen that is tracking the company's heritage, says that the "base for the new model was the technology and substantial parts of the Golf MkI. The body of the donor car were inherited up to the B pillar." According to the official history, "the ace card of the Jetta was the formidable 520 liter volume of the trunk." And it was exactly that trump card trunk that made my contacts sneer and roll their eyes. The car had a second name before it even hit the market. It was called "Rucksack Golf," a name that quickly found its way into the media, where it lives on today. The car was there, because there was a market for a car with a trunk. Two years before, the Derby had been launched. It was a Rucksack-Polo. The small hatch had a huge trunk strapped-on. The trunk was so big that we fit an eponymous trunk-beare into it, an elephant. But that's a different story for another edition of the Autobiography of BS(c). Studies had shown that there was a niche-market of around 80,000 units for such a car, and that it would be popular mostly among older people. The car did not outlive its first generation. In 1981, it was discontinued, the internal reason for its early death was that "less than 100,000 people buy it, and they are all old." The biggest market for the Jetta was expected to be in the U.S., where the Golf saw only limited success. People in America want a real car with a real trunk, we learned at the time, and somehow, they would not get it that a hatch was a much better design, as intended by God and his priests in white, the Volkswagen engineers. Internally, it was quickly decided that the Jetta is ugly, and if the Americans want such an abomination, so be it, and let's sell as many as we possibly can in Europe, even if the car is, did we mention it, ugly. As documented in the Autobiography of BS ©, I did not know anything about cars, and even less so about car design. I declared the car is beautiful. The fact that the car was ugly had already leaked out, the media was waiting, not with bated breath, for the Rucksack-Golf, and it was decided to go on the counter-offensive and with my strategy that espoused the beauty of the Jetta. When the launch campaign for the Jetta appeared, the billboard asked: "Which is more beautiful?" It showed a Jetta and a colorful winged fish. A poster said "Which is more dependable?" It showed a Jetta and a German Shepherd dog. And so forth, you can imagine the rest. You will have to imagine it because the campaign appears to be gone. My private archive, all on 35 millimeter slides, perished when a storage place in Brooklyn caught fire, and what did not burn was ruined by the Brooklyn Fire Dept. Volkswagen has an early catalog on-line, but no pictures of winged fish or German canines. It's probably better that way. Soon after the start of the campaign, there was a huge outcry. We were blamed for "animal abuse," because we dared to show pictures of fish and dogs, instead of the usual happy people who drive our beautiful cars. I was requested to write a form letter to be sent to all who did complain. I wrote that we are sorry for abusing animals in advertising, and that we promise to henceforth abuse people only. I don't think they sent that letter. I was told that Volkswagen stated that no fish, fowl or canine were harmed during the production of the ads, due to the fact that the pictures were taken under the supervision of zoological experts. If people would have wanted the truth, they would have heard that the animals were stock photos. We never found out what the reason for the outcry was, but we had our suspicions. The beautiful winged fish was a Manta, which happened to be the name of the Opel Manta, a direct competitor of the Jetta, and the object of many jokes. The stereotypical Manta driver was stupid, and was married to a blond hairdresser. If you weren't totally dense at the time, you got the not so subtle hint that the Jetta looked better than the Manta – even the stereotypical Manta driver got it. Sometimes. To this day, Manta jokes are a staple of that oxymoron called German humor. Manta jokes are historically so important that one made it into Wikipedia:
TV Tropes has a rich collection on Manta jokes. Here are a few:
(Should anyone feel traumatized by the insensitivity show towards Manta drivers and blond hairdressers, please direct your protestations to Wikipedia, TV Tropes, or Google.) Volkswagen of course denied any connection to Manta, the car, and steadfastly maintained their position that this was an innocent campaign to underscore the elegant lines of the new Jetta, that the Manta fish was chosen for its beauty, and that any similarities with other Mantas living or dead would be purely coincidental. Comparative advertising was against the law, and there was an unspoken (or maybe secretly agreed) code of conduct that forbade slights against the competition. Then and now, taboos were and are there to be broken. Of course, there was the suspicion that behind the shitstorm – at the time fought only with the lumbering weapons of letters to the company and to editors – was more than outraged animal rights activists that protested against the abuse of a fish in car advertising. Of course there was the suspicion that behind the outrage were slighted Manta drivers, or even Opel itself. Opel would have never admitted it either, so it turned into a proxy war. Volkswagen did not take the campaign down. Doing so would have been a sign of weakness, an admission of wrongdoing, and frankly there were no other posters to take the place of the offensively objectionable and profoundly pejorative fish and dogs. Time heals all wounds, and like many small proxy wars, the brouhaha soon landed in the dustbin of history. The campaign won many medals (except with the animal rights people, the nascent PC police, and Opel), and Bertel was promoted Creative Director, and later President of the advertising agency. In Germany, the Jetta was a limited success. It sold 90,000 in its first year and it was downhill from there. later, I tried to resurrect the fish and dog campaign to stem the dwindling of the sales. I argued the campaign had worked before, so why not try it again. Usually, that logic was irrefutable at Volkswagen, in this case, it only received a pained "not again, Bertel." As predicted by the marketing strategy, the Jetta was and is a huge success in the U.S. The Jetta Mk I lived on for decades in China. In Europe, later Jettas suffered from an identity crisis, and were named Vento, Bora or Sagitar in China.
from The Truth About Cars http://www.thetruthaboutcars.com | |||
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Saturday, May 18, 2013
Autobiography Of BS© : How I Harmed Sundry Animals
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