Cadillac is Cutting Dealers Some Serious Slack Over Project Pinnacle

Cadillac's rollout of Project Pinnacle has been, let's face it, a categorical mess. The program faced an immediate backlash from dealerships when General Motors explained it would categorize them based on sales projections and require an adherence to a higher standard of customer service. This was followed by smaller dealers refusing to take Cadillac's buyouts, forcing the company […] The post Cadillac is Cutting Dealers Some Serious Slack Over Project Pinnacle appeared first on The Truth About Cars. from The Truth About Cars http://ift.tt/Jh8LjA