Savings At All Costs: Software Change At BMW Causes Parts Mayhem

1,200 BMWs are sitting at German dealers and cannot be repaired.  The reason: Missing parts. After a software change in BMW's German parts distribution system, supply with needed parts has become sporadic and unpredictable, Automobilwoche [sub] says. BMW works council chief Manfred Schoch blames cost cuts by BMW's management: "There were other solutions, but they wanted to save money. Now it will be getting three times as expensive." BMW has started to provide customers with replacement cars. Even that cause problems. "If people want to go on vacation in a Touring, and they are given a sedan, they won't be happy," a dealer told Automobilwoche. A BMW spokesman confirmed the backlog to Reuters, but said the situation is improving. from The Truth About Cars http://www.thetruthaboutcars.com

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