Playing the Long Game: Cadillac Softens on Project Pinnacle After Sales Shortfall

Project Pinnacle hasn't been incredibly popular with dealerships. Low approval ratings required multiple revisions of the plan, and dealers still found themselves irritated with the final version. There was a lengthy delay, refusal of noncompliant stores to accept General Motors' buyout plan, and difficulties ensuring eligible shops adhered to the plan's high standards of service. […] The post Playing the Long Game: Cadillac Softens on Project Pinnacle After Sales Shortfall appeared first on The Truth About Cars. from The Truth About Cars http://ift.tt/Jh8LjA